Regional Control Centres

Munster Regional Communications Centre (CAMP South)

MRCC Support Vehicle - Hyundai Santa Fe 4x4 01L3014

<<<<< Munster Regional Control Centre Link >>>>>

The Munster Regional Control Centre is responsible for the efficient and effective mobilisation of fire appliances and other agencies with the Munster region. Up until the early 1990’s, all emergency calls for Fire Services were sent directly to the local Station Officer’s home telephone by the local telephone exchange. As a result the Station Officer and his/her family were therefore responsible for all call-taking and mobilisation of the local Fire crews. In 1992, Limerick City Council, as lead Authority, initiated a project to establish a regional mobilisation and communications system on behalf of the Fire Authorities in the Munster region. The initial project was completed in 1993 and has been improved upon and expanded up to present time. The Munster Regional Communications Centre is now part of a national network of three fire service mobilisation and communications centres (the others being located in Tara Street, Dublin, responsible for the East and Castlebar, Co. Mayo, responsible for the West), and reflects current best practice in all aspects of its activities, including its operational response, technology and management. The Centre currently provides emergency call-taking and mobilisation services for 10 Local Authority Fire Services in the Munster Region; namely Clare County Council, Cork City Council, Cork County Council, Kerry County Council, Limerick City Council, Limerick County Council, North Tipperary County Council, South Tipperary County Council, Waterford County Council and Waterford City Council. Since its inception in 1992, the Centre has processed in excess of 250,000 calls, and now mobilises 65 retained and 4 full-time Fire Stations in Munster. The Centre itself is a 24x7x365 operation, and employs a system of procedures to ensure that it operates to the highest possible standard. Approximately 24,000 999/112 emergency calls are answered and processed per annum in a speedy and efficient manner, so that the correct Fire Brigade is mobilised to an emergency incident in as efficient a manner as possible. The centre also provides a mobilising service for Limerick Marine Search and Rescue. Construction of the Munster Regional Control Centre Building on the Fire Station Site in Mulgrave Street was completed in 1999.

Connacht Regional Control Centre (CAMP West)